Customer Service

Any question. Any comment.  Any time. 

We solve problems one visitor at a time.  We create opportunities to save the sale.  All in her own language and in her way.  Phone? E-mail? Live chat? At 3 a.m.? Yes.

And you receive constant feedback by product, by type of issue, by market.  So you can see the opportunities. 

Rapid and Responsive

Local Billings clients have access to the most responsive and knowledgeable Client Service team in the foreign internet billing industry. We realize that when our clients are having problems, or are not taking transactions for some reason, it hurts BOTH of us. Therefore, it is our objective to provide instantaneous service to all Local Billing clients. Our strategy is basic. Happy clients make money for themselves and for us. Satisfied clients are long-term clients. When clients are satisfied, then we are recommended to other clients.

Unmatched End-User Customer Service

Local Billings commitment to Customer Service is unmatched in the Internet billing industry. Not only rapid and responsive Customer Service Representatives will explode customer satisfaction levels, we offer this service in 22 languages covering most of the world allowing to increase retention rates. Our end user Customer Service Department operates 24/7, 365 days a year and is either a phone call, a chat, or email away. Our proactive approach to Customer Service is designed to create one hundred percent customer satisfaction. Satisfied customers buy more often, and stay a customer longer. Satisfied customers do not chargeback. Powerful but simple methods that are unmatched!